The Dubai Naturalisation and Residency Department (DNRD) and Flydubai have announced a partnership to provide a quick, easy and hassle-free service which allows travellers to collect their visas for Dubai by email or mobile phone.
The new service will remove much of the hassle from the visa process in Dubai and as their launch customer, Flydubai will be running a trial period which began on the 19th May and that will last 3 months. The airline are also offering the M-visa at no additional cost to passengers.
His Excellency Major General Mohammed Ahmed Al Marri, DNRD’s Director General said:
“The launch of our electronic visa service with Flydubai highlights our commitment to making the visa process as easy as possible for the public. This new development is in line with the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, in enabling DNRD to carry out its mission to serve the community and the public.
“DNRD’s management is in a constant search for the latest electronic technologies and how to employ them to speed up procedures and reduce congestion in branches of the DNRD. The new service enables people to complete a transaction simply and easily in line with the strategy of the DNRD to provide the best services to all customers in the country and abroad through the use of the latest advanced technology such as the Internet and mobile devices. M -Visa will be used to inform customers immediately via e-mail and SMS text messaging when visas are ready.”
In announcing the new service, His Excellency continued:
“The DNRD and Flydubai will work together to ensure the travel agency staff abroad are aware of the latest developments in the visa procedure to avoid some of the problems and complications which arise from a lack of knowledge of the laws which apply in UAE.”
Ghaith Al Ghaith, Flydubai’s CEO said:
“We are delighted to work in partnership with the DNRD to offer this unprecedented service in Dubai. The Dubai visa process can be a lengthy one and a real hindrance to travel. Flydubai and the DNRD have established this partnership to find a way of making the system easier, quicker and more reliable”.
“We are very pleased to have been chosen as the launch customer by DNRD as this type of service highlights our commitment to making travel a little less complex, a little less stressful, and a little less expensive. I am confident it will be popular with our passengers.”
When applying for entry permits for Dubai, either by visiting the DNRD offices or using online applications at www.dnrd.ae customers will receive a secure entry visa with the DNRD e-logo and e-signature delivered via SMS and email.
Upon arrival at Dubai Airport, immigration officers in Dubai airport will be able to retrieve the original visa either by scanning the bar-code from the visitor’s mobile phone or from a print out of the PDF.